Purpose: Backoffice is where different administrative processes are run for the different applications.
Keywords:
Site - a physical location where the event is hosted.
Event - an occurrence where medical services will be provided to the community.
Event team - a group of staff members facilitating on the event.
Core team - teams from facilities that service different sites/facilities with Covid 19 vaccination.
Mechanisms - a distinguished type of an event.
Announcements - notifications about system features that show after logging on a device.
To start you need to log in Backoffice application. (click here to see how to log in). Once you have signed in, you will now be able to perform different functions in backoffice. The different functions include the following:
Creating and editing sites for ESWAVAX
Making announcements
Creating and editing events
Creating and editing event team
Creating and editing core teams
Merging patients
Linking unlinked patients
Adding ESWAVAX external doses
Creating and editing ESWAVAX hosts
Creating and editing billing codes
Creating and editing mechanisms
Creating sites for ESWAVAX - We have different sites for ESWAVAX that are used for different events. These sites are created within backoffice.
To create a site, you have to select Sites then choose Add Site. Fill out the site required information and submit.
1. Select Sites
2. Add Site
3. Fill out the required information and submit
Editing Site - To edit a site that has been created you have to select sites then search for the site. Once you have found the site, select the pencil icon by the actions field. Edit site details as desired and press submit.
1. Select Sites
2. Search site and select the pencil icon to edit site
3. Edit site details as desired and submit
2. Making announcements - Announcements can be sent centrally and reflect on all ESWAVAX devices when users sign in. They are useful for notifying users about new system features. To create a new announcement, you have to select Announcements within backoffice. Then choose New announcement. Fill out the required information about the announcement and press save.
1. Select announcements
2. Select new announcement
3. Fill out announcement details and save
3. Creating an event - Events are the different sites that have been scheduled for a medical activity. To create an event you have to select events within backoffice. Then choose New event. Fill out the required information and save.
1. Choose events
2. Select new event
3. Fil out event details and save
Editing an event - You can edit events that have been created. To edit and event you have to select events then search for the event you want to edit. Choose the pencil icon to edit the event. Edit event details as desired and save.
1. Select events
2. Search event and select the pencil icon to edit
3. Edit event details and save
4. Creating event teams - Event teams are teams that have been assigned to events. To create an event team you have to select event teams within backoffice. Then select new event team. Fill out the event team details and save.
1. Select event teams
2. Select new event teams
3. Fill out event team details and save
5. Creating core teams - Core teams are teams from facilities that service different sites/facilities with Covid 19 vaccination. To create a core team you have to select core teams within backoffice. Then select new core team. Fill out the core team details and save.
1. Select core teams
2. Select new core team
3. Fill out core team details and save
6. Merging patients - Merging patients is a feature used to merge duplicate patient files in the system. To merge patient files you have to select merge patients within backoffice. Then select new merge request, choose the duplicate patient file by selection or searching. Then choose the patient file you want to merge to by selection or searching. Once you have both files, select merge patient and confirm merge.
1. Select merge patients
2. Choose new merge request
3. Select patient for duplicated patient file
4. Search for duplicated patient file and select file
5. Search for the patient file you want to merge to and select file
6. Merge patient
7. Confirm merge
7. Link unlinked patients - Unlinked patient are patient files that were created using offline mode and need t be linked to an existing file or have a new file created if none exist. To link unlinked patients you have to select unlinked patients within backoffice. Search or choose the patient you want to link the select the link patient icon. You will then see the patient's general information, confirm information and search an existing patient. Select existing patient file you want to link to and confirm link. If there is no existing patient file that matches the unlinked, you can add as a new patient and confirm.
1. Select unlinked patients
2. Search for the patient and select the link icon
3. Search for patient file you want to link to
4. Select the file you want to link to
5. Confirm linking patient
6. If no patient file was found, you can add as a new patient
7. Confirm adding patient
8. Adding external doses - External doses are Covid 19 vaccination dose that were administered outside Eswatini. To add an external dose you have to select external doses within backoffice. Choose new dose and search for the patient file you want to add the dose to. Select the file you want to add external dose to. Fill out the required external dose information including attachments and submit.
1. Select external doses
2 .Select new dose
3. Search for the patient you want to link external dose to
4. Select the file you want to link the external dose to
5. Fill out external dose information and submit