Purpose: To initiate a task and explain what needs to be done.
Scenario 1: Your minutes/data or airtime have depleted and and you want to ask for a recharge.
Scenario 2: Your laptop has a brocken screen and you want the ICT department to help you fix it.
To do this you need to push a work order via MyWORK application and respective people are going to see the workorders as tasks in Tasks application.
Follow the steps on how to do this:
Login into MyWork. Click here to see how.
On the home screen click on Forms.
Click on the dropdown input "Search available Forms". Search for the form that pertains your work order.
If it is a workorder for airtime or data reload, search for "MTN Reload Request Form".
Click on "MTN Reload Request Form".
Wait for the dynamic form to load and then fill in the details for your request.
Click on the submit form at the bottom of the page