Purpose: If you want to be notified when employees start working overtime (beyond their scheduled hours) or fail to clock in on a scheduled workday, Luvelo Shifts allows you to configure real-time alerts for these scenarios.
These notifications help managers stay on top of attendance issues and maintain schedule compliance. Once enabled, alerts can be delivered through Slack or directly within the Luvelo platform, helping you act quickly when someone misses a clock-in or begins working outside of their assigned shift hours.
Accessing the App
Application Role Required: Shift Configurations Admin
Follow the steps on how to configure these alerts:
Using your computer browser, Log in at app.luvelo.org/shifts.
Click on 'Other' and select 'Settings' and a new window will open.
Click on the "Settings" tab.
On the 'Other Settings' section, click the 'Pencil Icon' to edit.
Input the different required values and click 'Save'.
Days to publish schedule in advance - The number of days before week end schedule has to be published.
Minimum Hours Between Primary Shifts - Sets the required rest period between two consecutive primary shifts for the same employee.
Minutes to notify missed clock-in - The number of minutes after the scheduled shift time a missed clock in alert should notify if personnel has not yet clocked in.
Late minutes to shift - The number of minutes after the scheduled shift time when personnel clock in a late arrival alert should send.
Auto End Shifts Not Closed (Hours) - Number of hours shift should end if personnel has not clocked out.
Minutes to Block Missed Clock-In - Sets the limit after which an employee is no longer allowed to clock in for a missed start.
No Contract Clock-In Action - Defines what happens if an employee without an active or assigned contract attempts to clock in.
